Privacy Policy

RideWrap Privacy Policy

Last updated: May 9, 2026

RideWrap (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, contact our team, or use our automotive protection and enhancement services.

By accessing our website or engaging with RideWrap, you agree to the practices described in this policy.

 

1. Information We Collect

A. Personal Information You Provide

We may collect information you voluntarily share, including:

  • Full name
  • Phone number
  • Email address
  • Vehicle details (make, model, year, registration)
  • Service preferences, booking details, or project notes
  • Messages or inquiries sent through our website or social platforms

B. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Cookies and similar tracking technologies

C. Photos & Media

If you share photos or videos of your vehicle (e.g., for quotes, approvals, or reviews), we may store them for service delivery and—with your permission—for portfolio or marketing use.

 

2. How We Use Your Information

We use collected information to:

  • Provide, manage, and improve our services
  • Process bookings and communicate with you
  • Maintain internal service records
  • Respond to inquiries and customer support requests
  • Enhance website performance and user experience
  • Share project results (photos/videos) only with your consent
  • Comply with legal and regulatory requirements

 

3. Sharing Your Information

We do not sell or rent your personal information.

We may share information with:

  • Service providers assisting with hosting, analytics, communication, or customer management
  • Payment processors (if applicable)
  • Legal authorities when required by law
  • Marketing partners only when you have given explicit consent

All third‑party partners are required to protect your data and use it only for the intended purpose.

 

4. Cookies & Tracking Technologies

Our website may use cookies to:

  • Improve loading speed
  • Remember your preferences
  • Analyze website traffic
  • Enhance user experience

You may disable cookies in your browser settings, though some features may not function properly.

 

5. Data Security

We implement reasonable technical and administrative measures to protect your information from:

  • Unauthorized access
  • Loss or theft
  • Misuse or alteration

While we strive to protect your data, no method of online transmission is completely secure.

 

6. Your Rights

You may request:

  • Access to the personal data we hold about you
  • Correction of inaccurate information
  • Deletion of your data
  • Withdrawal of consent for marketing communications
  • Information on how your data is processed

To exercise these rights, contact us using the details below.

 

7. Data Retention

We retain your information only as long as necessary for:

  • Service delivery
  • Legal obligations
  • Business records

You may request deletion of your data at any time.

 

8. Third‑Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of third‑party websites.

 

9. Children’s Privacy

RideWrap does not knowingly collect information from individuals under 18. If such data is discovered, it will be deleted promptly.

 

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date.

 

11. Contact Us

For questions about this Privacy Policy or how your data is handled, contact us:

RideWrap
Phone: +254 745 868 682
Email: info@ridewrap.co.ke
Nairobi, Kenya